Refunds & Return Policy
Triple Naturals Guarantee strives to keep you totally fulfilled and gratified, which is why we offer a 60-day, money back guarantee.
If at any point you decide it’s not the right product for you, remember you are protected by the highest standard 100% money-back guarantee. Just contact us we’ll refund you to the last penny, no questions asked. Here’s exactly what to do:
- Contact the Triple Naturals team via email [email protected]
- Please provide the following information:
- First Name
- Last Name
- Email and Phone used to place the order
- Shipping Address
- Shipping City
- Zip code
- Order Number
- You will receive a reply within 24 hours Monday through Friday between the hours of 9:00am and 5:00pm Pacific Standard Time.
- We will refund your entire order, excluding shipping costs.
These guidelines were created to ensure your satisfaction, while ensuring that we can continue to provide a quality product to other happy customers for years to come.
After complying with the steps above, please allow adequate time for communication with credit card companies and banks as you patiently await your refund. Credit card providers & banks typically take 3-5 business days to process a refund back to your card.